Our contact details

Name: Roy Davis

E-mail: info@donorconceiveduk.org.uk

The type of personal information we collect

We currently collect and process the following information:

Email addresses and name

Optionally, for the purposes of providing support and assistance any or all of the following:

Names and family names
Your family history (including that of parents, siblings, donors names)
Date of birth/conception and/or place of birth/conception
Any other information relevant to providing support and assistance to you

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To offer relevant support and advice relating to your personal requirements

We also receive personal information indirectly, from the following sources in the following scenarios:

London Women’s Hospital Trust
UK Donor Sibling Link
HFEA
Donor Conceived Register

We use the information that you have given us in order to provide help and support.

We may share this information with

London Women’s Hospital Trust
UK Donor Sibling Link
HFEA
Donor Conceived Register

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting info@donorconceiveduk.org.uk
We have a vital interest
We need it to perform a public task
We have a legitimate interest

How we store your personal information

Your information is securely stored.

We keep your personal information indefinitely until requested to no longer do so. When requested, we will then dispose your information by deletion from our CRM, email and any other system.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@donorconceiveduk.org.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at dpo@donorconceiveduk.org.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113